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US orders are shipped via US Priority Mail. International orders shipped Global Priority Mail.
DVDs are packaged in secure Amaray cases, and are shipped in enviropack bubble packages. | | |
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Manuals
The information you will learn from these manuals will increase your knowledge of proven effective marketing, sales and management strategies for FAST results in your golf operation.
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A Golf Clubs Guide to Using Social Media for Buzz, Branding, Communication and Profit
 In the last five year social media has exploded across the world. Many billions have been made on the backs of social media's power but in general the golf industry has been left behind. There is a dizzying array of social media to choose from including Twitter, Facebook, My Space, LinkedIn, Fast Pitch, blogging and You Tube, to name just a few. This manual cuts through the clutter and shows you how to how you profit from any investment of time or money in each of the major social media. more info > > >
The Complete A-Z Guide to Highly Effective Membership Marketing by Andrew Wood
This step-by-step manual is YOUR blueprint to membership-marketing success. The techniques in this manual have been used by hundreds of private clubs to boost membership quickly and effectively. It is guaranteed to produce results for you! The manual covers: defining goals; budgeting; profiling prospective members; the use of various media including websites, direct mail, and print ads; telemarketing; referral programs; defining your marketing position; membership categories; pricing; proven membership offers; membership tours and member retention; and more.
You'll also get detailed examples of successful campaigns along with sample sales letters, brochures, website pages, follow-up correspondence, and staff training recommendations. more info > > >
How To Make $100-150K a Year or More Teaching Golf by Andrew Wood
This 260-page manual has helped more professionals double and triple their teaching income than any other source. The manual covers everything from setting up a business plan to marketing, promotions, PR, Sales, and pricing your lessons. You will discover how to package your lessons in order to get properly compensated for your knowledge and experience. You'll also find ad layout, brochures, and suggested scripts for maximizing your income. One assistant pro we talked with made $32,000 in a single month after reading this manual and changing the way he sold his lessons. Yes, this manual is truly worth its weight in gold! more info > > >
Insider's Guide to Building A High Quality, Local Database of 10,000 Golfers or More….
more info > > >
Thunderbolt Marketing and the Worlds Best Golf Membership Sales Letter Collection
more info > > >
Outside, Guest Services & Bag Drop Training Manual, Your Ticket to a Superior Customer Experience, Starts Right Here in The Parking Lot!
Do you believe that first impressions are lasting impressions? If so, what are you doing to insure your outside guest services people are consistently delivering a superior level of service a la Disney or Ritz Carlton? The only way to make such experiences predictable is to follow a system and the GMA's Outside Guest Services Training Manual is the only system that guarantees you instant results.
The manual includes; Position agreements, check lists for opening, closing, tournaments, carts, etc. Scripting, reporting and much more. Last but not least is a testing section so you can insure compliance with your training before you let them loose on your valuable customers! more info > > >
The Comprehensive, Player Services/Ranger Training Manual by Andrew Wood
What's a ranger training manual doing on a Golf Marketing Site? Simple, every single touch point at your club is part of your overall customer delivery package and therefore, critical to your marketing's success. This manual is an A-Z look at how to train and hold player service employees accountable for a superior customers service experience. The manual includes detailed position agreements, scripting for 19 major problems encountered by rangers as well as tips on body language and tonality.
Last, but not least, is a testing section so you can insure compliance before you let them loose on your valuable customers! Many Managers have described this manual as a "GOD SEND!" Comes on disk as a Word file for easy customization to your operation. more info > > >
The Comprehensive Player Services/Ranger Training Manual/DVD Combo
What's a ranger training manual doing on a Golf Marketing Site? Simple, every single touch point at your club is part of your overall customer delivery package and therefore, critical to your marketing's success. This manual is an A-Z look at how to train and hold player service employees accountable for a superior customers service experience. The manual includes detailed position agreements, scripting for 19 major problems encountered by rangers as well as tips on body language and tonality.
The Ranger training DVD is a comprehensive look at how to train and hold player service employees accountable for a superior customer service experience. It includes lots of situations commonly encountered by rangers including how to deal with slow play, broken carts, bad behavior, and a host of other situations. Approximatley 20 minutes of highly professional training NO CLUB should be without. more info > > >
Worlds Best Golf Outing and Event Sales Letter Collection
more info > > >
The Complete A-Z Manual for Successful Marketing of Golf Outings & Events
 This Manual is your marketing blueprint to Dominate the outing business in your area. It has been used by hundreds to boost their outing revenue quickly and effectively and is guaranteed to produce results for you. The manual covers defining goals; building a prospect list; the use of various media including websites, direct mail, print ads, telemarketing, referral programs and much more. Detailed examples of succesful campaigns are given along with sample sales letters, website pages, follow-up letters, and staff training recommendations. The manual finishes up with a 55-step quick-start action plan. Superior results will quickly come from better follow-up, and the only way to insure follow-up in done in a consistent and proffesional manner. more info > > >
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Audios